HeadlineTelecom

MTN Ghana to deactivate over 5.7 million subscribers SIM cards

1 Mins read

MTN Ghana to deactivate over 5.7 million subscribers SIM cards

MTN Ghana will commence the complete disconnection of all SIM cards that have completed Stage 1 (Linkage of Ghana Card ID to SIM Card) but have not completed Stage 2 (Biometric Capture) (“Not fully registered with the Ghana Card”) from December 01, 2022.

As such, it will deactivate the SIM cards of 5,701,149 subscribers on December 01, 2022.

As of November 26, 2022, 22,112,943 MTN Ghana subscribers had successfully linked their Ghana card to their SIM cards (Stage 1), while 16,411,794 had successfully completed the bio-capture phase (Stage 2).

The move is in compliance with the directive from the National Communications Authority (NCA) communicated to all telecom operators in a meeting held on November 17, 2022.

In a statement, it said it had already complied with the first stage of the directive by deactivating the data services of SIM Cards that have not fully registered with the Ghana Card on November 20, 2022, as directed.

“Customers should note that a fully registered SIM card is one that has successfully completed both Stage 1 (Linkage) and Stage 2 (Bio-capture). All deactivated SIM cards can be reactivated within six months from December 01, 2022 (the date of deactivation), by completing the bio-capture process”, it explained.

The telecom giant added that deactivated SIM cards will be recycled if they are not reactivated by the end of May 2023.

MTN, therefore, urged all its customers who are not fully registered to endeavor to do so as soon as possible at any of it service centers.

See also  Ghana’s wealthiest investor Daniel Ofori gains $4.4 million in 2021 from stake in Societe Generale Ghana

It expressed concern about the inconvenience the deactivation has caused its customers and said it is willing to assist to get customers back online.

It concluded expressing commitment to the national SIM registration exercise to build an accurate customer database to help minimize fraud in the country.

 

 

Source: Myjoyonline.com

Related posts
Headline

Sahara Solace Triumphs Again! Crowned Liqueur of the Year 2023 at Kempinski Hotel

2 Mins read
Sahara Solace Triumphs Again! Crowned Liqueur of the Year 2023 at Kempinski Hotel In the realm of liqueurs, one name consistently rises…
Banking and FinanceBusinessHeadline

World Bank's Ambitious $35 Billion Plan to Bring Electricity to 300 Million Africans

1 Mins read
World Bank’s Ambitious $35 Billion Plan to Bring Electricity to 300 Million Africans The World Bank Group plans to connect 300 million…
AgribusinessagricultureCocoacommodityHeadline

Ghana's Cocoa Farmers Struggle with Low Profits Despite Soaring Cocoa Prices

5 Mins read
Ghana’s Cocoa Farmers Struggle with Low Profits Despite Soaring Cocoa Prices In the Afigya Kwabre district of Ghana’s Ashanti region, people like…

Leave a Reply

Your email address will not be published. Required fields are marked *