Telecom

Individuals without Ghana Card exempted from ongoing SIM deactivation

1 Mins read

Individuals without Ghana Card exempted from ongoing SIM deactivation

The National Communications Authority (NCA) has said individuals yet to obtain their Ghana Card will not be affected by the ongoing SIM deactivation.

The Ghana Chamber of Telecommunication Wednesday announced that subscribers who have failed to complete the biometric stage of registration will have some services disconnected.

The services to be blocked are; voice, data (Mobile, phones, mifis, other data providing devices), SMS (incoming and outgoing) USSD, mobile money services and emergency services.

However, the Director for Consumer & Corporate Affairs at the NCA, Nana Defie Badu noted that people who are yet to receive their Ghana Card will be exempted.

“For those who did not have their Ghana cards and have not been able to register, those people will be exempt from any punitive measures pending the NIA giving them their Ghana card,” she disclosed on the Joy News’ AM Show on Thursday.

She explained further that her outfit was opened to help address the concerns of the general public and their inability to register their SIM cards.

“We acknowledge that there are some people who actually did the stage where they actually linked the sim to the Ghana card but unfortunately, after doing that their Ghana card were either lost, damaged or through no fault of theirs, they could not proceed to do stage two.

“So, for these people, we have actually asked that they should engage the NCA by calling our toll-free number. After we do an investigation and verify the issue, these people will also be put on the exclusion list pending them getting their Ghana cards reissued to them,” she told the host.

See also  NCA boss: Ghana's SIM database has not been compromised

Meanwhile, AirtelTigo has announced that all SIM cards that are not fully registered on its network as of November 30 2022, will be blocked from accessing all services.

In effect, all partially registered SIM cards i.e, customers who have successfully linked their SIM cards to their Ghana Card but have not done biometric capture will be blocked from making and receiving calls, accessing the internet & mobile money services, sending & receiving SMS, amongst others.

 

Source: Myjoyonline

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